Customers Reviews
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Timothy Brown, Ottawa, ILLINOIS
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I witnessed the best dealer experience with Reimans HD Ive ever seen. Buddys bike went into limp mode just north of El Paso, IL on I39. It was 98 degrees out. After trying several places to get help that we found online, Denny from Reimans, a dealer 60 miles away, agreed to come and get the crippled bike and get us in for service. After sitting on the side of the interstate for nearly 3 hours, Denny pulls up with a trailer. We get the bike loaded and make the 60 mile trip to Kewanee, IL. Once we arrive in town, by now it is getting close to 7 PM, he shows us where the dealership is, takes us to a local hotel and makes sure we get a room. Even thought the dealership opens at 9AM they were already looking at the bike by 8 AM. After charging the battery and doing some quick diagnostics, it was determined that there was a dead cell in the battery causing a low voltage condition that messed with engine communications. They put in a new battery, cleared all the diagnostic codes, retested everything and had us back on the road by noon and at an unbelievably reasonable cost. I only wish I felt as good about my local dealer as I do Reimans. Best dealer experience Ive ever witnessed. I was happy for my buddy that he didnt have a huge expense and we got back on the road to finish our trip.
Kyle Johnson, Princeton, WI -
We were traveling to Sturgis, SD from NJ. The horrific road conditions caused the tail light on my 2020 FatBoy to come loose. I googled the nearest dealership and Reiman's popped up. We pulled in without an appointment, the service writer came out to assess the bike. He put his master technician, Paige Tracy, on it and were fixed immediately. We thought we'd need to wait a bit but didn't. Paige was knowledgeable, friendly, kind and professional. We couldn't ask for a better experience! This experience restores our faith in mankind! I wish we lived closer, they would become our dealership! THANKS REIMAN's HD, if there were 10's you would've received that rating!!!
Connie Burdick, Cape May CH, NJ -
Just want to thank Reimans for offering top quality used vehicles to those of us that prefer 4 wheels. Keith found the perfect Acadia for me and took care of all the paperwork involved. Thanks for making my purchase worry free. Patsy
Patsy DeFauw -
Been in the market for a clean cross bones and found the perfect one here. Great sales staff, greater deal
-Anonymous
I had bought a bike there a few years ago and now go to visit and shop for merchandise. They have always been so very courteous and friendly. Very nice establishment with some cool history behind it. One of my favorite dealerships.